Luke KroegerDirector of Clinic Operations, Retail & Community HealthUnityPoint Clinic - Waterloo Region
Luke Kroeger is a Director of Clinic Operations in the Waterloo, Iowa region. In his tenure, Mr. Kroeger has been involved with capital projects totaling over $100 million across the outlying network. His breadth reaches from planning, design, construction and activation. His expansive clinics promote a robust portfolio to meet the ever-changing needs of the surrounding healthcare market. Mr. Kroeger has introduced a new consumer-driver, retail-orientated urgent care model in the Waterloo, Iowa market and has expanded that model to then entire UnityPoint Clinic region in 2019-2021. He created an urgent care operations dashboard that monitors weekly, monthly and quarterly performance. UnityPoint Health is a network of hospitals, clinics and home care services in Iowa, Illinois and Wisconsin. UnityPoint Clinics serves patients in 88 communities from over 275 clinics in Iowa and Illinois, providing comprehensive, high quality care and services in Family Medicine, Internal Medicine, Obstetrics/Gynecology, Pediatrics and nine medical sub-specialties.
Session Participation:SPEAKER: Transformational Change - A New Urgent Care