Tuesday, December 7, 2021 | 4:15 PM - 5:15 PM
Open to Conference Attendees Only
Integrating Technology to Enhance Patient and Family Experience
Hospital President, Wolfson Children's Hospital
Vice President, Patient Care Services and Chief Nurse Executive, Wolfson Children's Hospital and Baptist Medical Center Jacksonville
Client Executive, FreemanWhite
Creative Lead, Philips Healthcare
Faced with growing need for critical care for neonatal and pediatric patients, Wolfson Children's Hospital in Jacksonville is expanding its NICU and PICU services with a new, seven-story 100+-bed tower. Technology will play a crucial role in bringing these vulnerable patients back to health and enhancing the experience of patients' families. Each new patient room will integrate EMR tools to manage patient charts, results, and procedures; a network that enhances patient engagement, including parent education and entertainment modules; and a dashboard of predictive analytics that flags areas of concern in treatments. In addition, the rooms feature design elements to control environmental factors that affect patients' health, as well as areas for families to stay together. This session will explore the technologies available for use in the NICU, how they can improve patients' outcomes, promote family involvement in care, and improve the experience for both patients and their families.