Director of Operations & Outpatient Service Excellence, Texas Health Huguley Hospital
As the Director of Operations & Outpatient Service Excellence at Texas Health Huguley Hospital, Chad Miller combines his background in Lean performance improvement and change management to facilitate front line staff in creating innovative ways of delivering care and optimizing value. Chad has a passion for shaping a positive culture and building consensus among teams. His experience in hospital operations, Lean performance improvement, facility transition and service excellence gives him an exceptional vision in designing value in healthcare. His educational background includes a Master of Business in Health Administration from the University of Colorado Denver and his Bachelor of Business Administration in Finance from Walla Walla University. Chad also has advanced certifications in Lean and a Black Belt in Six Sigma.